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FREQUENTLY ASKED QUESTIONS
What are the dates and opening hours of the MONDIAL DE L’AUTO / PARIS MOTOR SHOW 2024?
The MONDIAL DE L’AUTO / PARIS MOTOR SHOW 2024 is open to the public from Tuesday 15 October to Sunday 20 October 2024. Monday 14 October is reserved exclusively for the press.
Opening hours to the public are :
- Tuesday 15 October: 09:30am-8:00pm (last entry 7:00pm)
- Wednesday 16 October: 09:30am-8:00pm(last admission 7:00pm)
- Thursday 17 October: 09:30am-8:00pm (last admission 7:00pm)
- Friday 18 October: 09:30am-10:00pm (last admission 9:00pm)
- Saturday 19 October: 09:00am-10:00pm (last admission 9:00pm)
- Sunday 20 October: 09:00am-6:30pm (last admission 5:30pm)
On Friday and Saturday, visitors will be able to enjoy the MONDIAL DE L’AUTO / PARIS MOTOR SHOW nights in a festive atmosphere!
Where and when can I buy my ticket?
The MONDIAL DE L’AUTO / PARIS MOTOR SHOW ticket office will be open in April 2024.
It will be accessible from www.mondial.paris.
We strongly advise you to buy your ticket online in advance.
On-site sales are not planned for the moment.
Ticket prices will be announced at the same time.
There will be :
- Lower fares for weekday tickets
- Lower fares for tickets valid on weekends
- Special prices for people with a disability card and a person accompanying the visitor.
For all group purchase requests, please pre-register at https://mondial.paris/en/practical-info/ticketing and follow the process for company/group sales.
When will I receive my ticket?
Your ticket will be sent to you after you have placed your order, to the e-mail address provided for the purchaser.
Do I need to print my ticket?
No, you can use your electronic ticket.
Ticket invalidity
Why my ticket is invalid?
- You may have given a copy of your ticket to someone who has already entered the show. In this case, you will need to buy another ticket if you wish to enter.
- You are early or late for your time slot
- You have left the show « definitively », in which case your ticket is no longer valid.
- You have purchased a ticket through an unofficial seller…
Where and when can I buy my ticket?
For all group purchase requests, please pre-register at: https://mondial.paris/en/practical-info/ticketing
Where are the entrances to the MONDIAL DE L'AUTO 2024?
- If you are arriving by Metro, Tram, Taxi or Velib :
Go to the MONDIAL DE L’AUTO 2024 main entrance at Gate A2.
- If you are arriving from the P6 public pay car park:
Head towards the main entrance of the MONDIAL DE L’AUTO 2024 at Gate A2.
Walking time from the P6 car park to the entrance at Gate A2: 10 minutes.
- If you are arriving from the P7 pay car park:
Go to the secondary entrance of the MONDIAL DE L’AUTO 2024 located outside Pavilion 7, on its right side (when you are facing the Pavilion).
In all cases, be prepared to show your ticket and identity card to ensure smooth passage.
Are there dedicated passages for families with young children (0-6 years)?
At the main entrance to the MONDIAL DE L’AUTO 2024, there will be a dedicated queue for families with children aged 0 to 6.
Please have your child’s identity card ready.
Are there dedicated lanes for people with special needs?
At the main entrance to the MONDIAL DE L’AUTO 2024, there will be a dedicated queue for people with disabilities, including accompanying person(s).
Please bring your valid disability card or CMI with you.
Validity of your ticket
Each Ticket gives access to the MONDIAL DE L’AUTO 2024 only on a specific day selected by the Purchaser at the time of purchase.
Only the day indicated on the said Ticket is valid.
Nocturne’ tickets or tickets valid for a Week End day (Saturday or Sunday) are subject to more restricted arrival times.
The Slots are as follows:
| Weekday slots | Weekend slots |
| Tuesday 15th October arrivals allowed between 09:30 and 19:00 (1 hour before official closing time) | Saturday 19 October – Morning Arrival allowed between 09:00 and 12:30. |
| Wednesday 16th October Arrival admitted between 09.30 and 19.00 (1 hour before official closing time) | Saturday 19 October – Afternoon arrivals allowed between 13:30 and 21:00 (1 hour before official closing time) |
| Thursday 17th October arrivals between 09:30 and 19:00 (1 hour before official closing time) | Saturday 19 October – ‘Nocturne arrivals only from 18:30 to 21:00 (1 hour before official closing time) |
| Friday 18th October arrivals admitted between 09:30 and 21:00 (1 hour before official closing time) | Sunday 20 October – Morning Arrival between 09:00 and 12:30. |
| Friday 18 October – Nocturne arrivals only from 18:30 to 21:00 (1 hour before official closing time) | Sunday 20 October – Afternoon arrivals allowed between 1.30 p.m. and 5.30 p.m. (1 hour 30 minutes before official closing time) |
What is the advantage of a ‘Nocturne’ ticket?
Two evening events are available: Friday and Saturday.
On these days, the show closes at 10pm. This is an opportunity to enjoy live music. A different atmosphere from a daytime visit.
The Nocturne ticket, offered at a more advantageous rate, is of interest to you if you are over 15 and know that you won’t be arriving before 6.30pm.
If you expect to arrive before 6.30pm, or are not yet 16, take a normal ticket and you can stay until 10pm if you wish, as long as you do not leave the MONDIAL DE L’AUTO 2024 areas.
I have taken a ‘Full price / Child rate’ ticket for daytime access on Friday or Saturday, can I stay until 10pm or do I also need to take a ‘Nocturne’ ticket?
As long as you do not leave the MONDIAL DE L’AUTO 2024 areas, you can stay.
So if you have a ‘Full Price’ or ‘Children’s Price’ ticket and you arrive, for example, in the morning, you can stay until 10.00 pm to enjoy the atmosphere of the Nocturne.
However, as soon as you leave the MONDIAL DE L’AUTO 2024 area for good, the ticket will not allow you to enter again.
For the ‘Nocturne’ ticket, I can only see a single price for 16-year-olds and over. Why is this?
Because the Nocturne ticket, offered at a cheaper rate, is interesting for you if you are over 15 and you know you won’t be coming before 6.30pm.
If you expect to arrive before 6.30pm, take a ‘Full price’ ticket and you can stay until 10pm if you wish, as long as you do not leave the MONDIAL DE L’AUTO 2024 Areas.
If you have not yet reached the age of 16, buy a ‘Children’s Fare’ ticket. It’s cheaper, it will give you access to the MONDIAL DE L’AUTO 2024 areas whenever you want on Friday or according to the time slot you choose on Saturday (morning or afternoon) and you can stay until 10.00 pm if you wish, as long as you don’t leave the MONDIAL DE L’AUTO 2024 areas.
Can I take a piece of baggage?
- Sharp objects
- Sharp objects
- Paint
- Bottles of liquids larger than 33cl
- Smoke
- Firecrackers and other fireworks
- Noisy objects
- Camera tripod
- Etc
Prohibited items are listed on your admission ticket. Please note that security controllers may refuse entry to any object, even if it is not listed, if they consider that it could present a safety risk to visitors.
Can I bring my pet?
With the exception of assistance dogs, animals are not allowed at the Porte de Versailles, even on a leash.
Can I enter, leave and re-enter with the same ticket?
Your ticket is authorized only on the day of your reservation and can be used only once at the entrance to the Mondial de l’Auto.
All exits are final. No exceptions.
Are there any catering outlets at the Mondial de l'Auto?
Yes, a wide range of food and beverages is available throughout the show.
Catering outlets are located inside each Pavilion, as well as outside in the FOOD COURT area.
I have taken out cancellation insurance. How can I contact them?
When you took out cancellation insurance, an e-mail from our partner MEETCH was sent to you with the information you needed to make your request. If you can no longer find this e-mail, please have your order number ready and send us an e-mail to [email protected].
Can I change the day of my visit after I've purchased my ticket?
No, you can only choose the day of your visit when you make your reservation. It will not be possible to exchange your ticket or obtain a refund.
Can I buy my ticket on site?
We have set up a very limited number of ticket desks.
We strongly recommend that you buy your ticket before you come, so that you can enjoy smooth access to the Mondial de l’Auto.
If you still wish to buy your ticket on site, please go to Pavillon 7.1.