Customer expectations are being reshaped by digital-native players and new mobility models. This session explores how automotive brands can reinvent customer engagement across the entire journey – from digital discovery to in-vehicle experience and aftersales – leveraging data, AI, and platform ecosystems to drive loyalty, personalization, and lifetime value.
Intelligent Supply Chains: From Resilience to Advantage
Supply chains have become a critical driver of performance, resilience, and customer satisfaction. This session explores how automotive players can move from reactive disruption management
